Key Accounts Manager

Job Type: Permanent

Job summary

Interfoto is looking for a reliable and experienced key account manager. The ideal candidate will be responsible for signing on new customer, maintaining a long-term relationship with existing accounts and maximizing sales opportunities within them. This also includes developing new products and product categories for the customer. The Key Account Manager will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the clients are met, and help the clients succeed.

Key Responsibilities and Duties

• Reach a monthly sales target that is set out by the company
• Maintain and improve the allocated business relationships to grow the sales revenue for these accounts
• Resolving key client issues and complaints
• Source new customers for the business by means of meetings, visits, cold calling, referrals, etc.
• Manage new accounts ensuring consistent sales growth according to set targets
• Develop a trusted advisor relationship with customers
• Build full knowledge of all products sold so they can be sold effectively based on features and benefits
• Monthly forecast of orders and track key account metrics, example stock levels, sales figures achieved
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external departments
• Arrange monthly promotions of company products with customers. This includes all tasks required to ensure that
the promotion is a success
• Product Research and presentation preparation
• Listing new products with customers
• Maintain high customer satisfaction ratings
• Complete contact reports for all meetings held

Candidate’s Requirements

• 1-2 years previous work experience in key account management, or relevant sales experience
• Able to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player
• Encouraging to team and staff
• Self-motivated and self-directed
• Able to work under pressure to reach monthly targets
• Excellent interpersonal relationship skills
• Strong negotiation skills, with ability to follow-through on commitments and orders from customers
• Eager to expand company with new sales and customers
• Basic computer skills, and experience with the Microsoft Office Suite, with emphasis on superior Excel and
PowerPoint skills
• Able to analyse data and sales statistics and translate results into better solutions
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Ability to multitask and manage more than one customer account
• Proven results of delivering customer solutions and the meeting of sales goals

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